Contact us
Get in touch
Questions, corrections and suggestions for new guides all go to the same address: hello@uninstallonmac.com. There is no form to fill in; a plain email is easiest for everyone.
What to include
The more of this you include, the more useful our answer can be.
- The app's name and version. Open the app and choose About from its menu in the menu bar.
- Your macOS version. Choose About This Mac from the Apple menu.
- What you have already tried and what happened: an error message, a file that keeps coming back, a process still showing in Activity Monitor.
- Whether you used the vendor's uninstaller, and which of our guides, if any, you were following.
What to expect
We read every message. We are a small editorial team, so a reply can take a little while, and we can't promise to solve every individual troubleshooting case. Suggestions for new guides are added to our list even if you don't hear back straight away.
A few things we can't help with
So you don't wait on us for the wrong thing:
- Support for the apps themselves. For crashes, licensing or refunds, the vendor is the right contact.
- Anything that involves disabling System Integrity Protection or deleting inside `/System`. We don't recommend either and won't walk you through it.
- Passwords, license keys or personal files. Please don't send them; we never need them.
Privacy requests
If your message concerns personal data, the same address works. Our privacy policy explains the little we collect and how to ask about it.